After sales service

　　Our company sincerely hopes to establish long-term and stable business relationship with all units, and actively supply various types of casting machine products, and contribute to the development of business units with high quality and low price products and excellent after-sales service.

　　☆ Dedicated to provide customers with quality products and satisfactory after-sales service. ☆ Under the premise of ensuring product quality, we should provide reasonable supply at a low price.

　　☆ Organize production according to national standard or line standard, product quality ensures compliance with requirements, and in the case of proper use, the service life is not lower than other similar products.

　　☆ Assist customers in scientifically and reasonably selecting product types, specifications and models.

　　☆ We guarantee the provision of repair parts for the products that are manufactured. We have a large warehouse of consumable parts and parts, and we provide spare parts for equipment repair and maintenance for domestic and foreign users.

　　☆ Timely delivery, within 6 working days under normal circumstances, in special circumstances, according to customer needs.

　　☆ During the user's use, the product has quality problems. After receiving the user's notice, the user will give a written reply within 24 hours or send the service personnel to the user's on-site service directly, and insist that the fault does not preclude the service personnel from withdrawing from the scene.

　　☆ After the installation and commissioning of the equipment is completed, after the acceptance is passed, the technical personnel of the supplier shall provide technical training and maintenance training for the user equipment operation and maintenance personnel for more than one week.

　　☆ The equipment is delivered and used, and the supplier provides the equipment maintenance manual and the equipment installation diagram and equipment basic diagram of the purchased parts free of charge. On the basis of business dealings between the two parties, in the principle of mutual benefit, mutual cooperation, mutual support and common development.